How Do I Place My Order?
You can place your order in one of three ways: call us at 1-800-544-3846, email us at firstname.lastname@example.org, or come in to see us in person -- we love company!
What Is The Minimum Order?
The minimum order is 50 coins.
What Payment Methods Do You Accept?
We accept Cash, Checks, and Credit/Debit Cards (with a 3% processing fee) as our primary methods of payment.
Alternatively, we can also accept your payment via PayPal (please call or email for instructions).
How Can I Send You My Art?
Art can be uploaded directly to us here or emailed to us at email@example.com.
What File Formats Are Accepted For Images?
Files that end in .eps, .psd, .ai, .cdr, and .pdf are our preferred file types.
If you don't have access to those file types, we can accept .jpg, .png, or .bmp files as well.
Can I Make Changes To My Order?
We use the art approval as a final way to make sure both we and our Customers are on the same page regarding design layout, color choices, and requested options.
Once we receive your approval, the order is put into production immediately. For this reason, your order cannot be changed or cancelled once approved.
What's Your Return Policy?
Because your Coin is a one-of-a kind item and cannot be resold, we are unable to accept returns for reasons other than defects in the manufacturing process.
Please call or e-mail us to discuss your return prior to shipping the Coins back to us. No returns will be accepted without first speaking to us.
Do You Trade Coins?
Of course! Visit our Facebook page (@fdcoincollector) to initiate a trade.
FREQUENTLY ASKED QUESTIONS
You've got questions, we can help!
Our most frequently asked questions are below.
If you can't find the answer you're looking for, give us a call!
Copyright 2017 F&D Sales, Inc. All rights reserved.
Creators of Custom Challenge Coins
1924 Jutland Avenue | Suite A | Harvey, Louisiana
504.347.1600 | 800.544.3846 | firstname.lastname@example.org